About Us

About Us

NationalSupplementCenter.com is committed to supplying you with the products and information you need to keep yourself and your family healthy. We offer thousands of top brand products at unbeatable prices from dietary supplements to aromatherapy to personal care products, but that’s not all.

We recognize that education plays a key role in health and wellness. We want our customers to make informed decisions and purchases. At NationalSupplementCenter.com you’ll find heaps of information on each product as well as articles on a variety of subjects relating to health and wellness.

The web can be a lonely place. That’s why NationalSupplementCenter.com provides live, human help. If you have questions you can call us toll free: 1-800-369-1039 or email us at: questions@nationalsupplementcenter.com . We’re here for you.

RETURN POLICY AND PRIVACY STATEMENT

For phone orders, please be prepared with all item codes for the items you are interested in ordering. These can be had by clicking on the hyperlinked name of the item and accessing the product description page. We appreciate your assistance, which will help us to fulfill your order as quickly and as accurately as possible.

NationalSupplementCenter.com
66 Morris Street
Morristown, NJ 07960 USA

Toll Free Phone Number
1-800-369-1039
Fax Number
973-538-2855

questions@nationalsupplementcenter.com

SHIPPING INFORMATION

CONTINENTAL UNITED STATES

ALASKA, HAWAII, PO BOXES, PUERTO RICO AND U.S. TERRITORIES

CANADA

OVERSEAS

SHIPPING FAQ's

CONTINENTAL UNITED STATES

National Supplement Center ships to any street address, post office box or military address. Please be advised that UPS cannot ship to a P.O. box. If possible, please provide a physical address along with your P.O. box to ensure the most efficient delivery possible. If a package is returned to us due to an inappropriate address and has to be reshipped the customer will be responsible for the additional shipping fees.

Please allow 6-10 business days from ordering to arrival for all orders shipping Domestic Ground. While we do everything we can to ship orders within 2-3 business days, certain product lines can take more fulfillment time than others. In the unlikely event your order is to take longer than 6-10 business days, we will keep you informed through email with timely order status updates.

Please note: packages sent to military addresses may be delayed by military mail handling.

Orders placed within the USA are shipped via USPS Priority Mail or UPS. Flat rate for domestic shipping is $4.99 for the continental 48 states this does not apply to Alaska, Hawaii, PO Boxes, Puerto Rico and territories of the U.S. They are handled separately due to the additional expense of shipping to these regions. The flat rate for these areas is $7.99.

ALASKA, HAWAII, PO BOXES, PUERTO RICO AND U.S. TERRITORIES

National Supplement Center ships to any street address, post office box or military address. If a package is returned to us due to an inappropriate address and has to be reshipped the customer will be responsible for the re-shipment fees.

Orders shipping to Alaska, Hawaii, PO Boxes, Puerto Rico and territories of the U.S. are shipped via USPS. The flat rate of $4.99 is no longer applicable to these areas. A flat fee of $7.99 is applied to all orders in the above stated territories. Orders over $100.00 still receive the flat rate of $7.99.

Since we do not ship partial shipments to these regions, your order will not ship until all items are in stock to ship the order as complete. As certain product lines take more fulfillment time than others, we will keep you informed through email with timely order status updates. Please respond to our support team within the time specified to make any changes or substitutions as this will greatly expedite the shipping of your order.

Please note: packages sent to military addresses may be delayed by military mail handling and tracking numbers are not available.

CANADA

Orders to Canada will be shipped via UPS Ground. This will take 2-7 Business days. We can not ship to PO Boxes outside the United States.

Since we do not ship international orders in partial shipments, your order will not ship until all items are in stock so as to ship the order as complete. As certain product lines take more fulfillment time than others, we will keep you informed through email with timely order status updates. Please respond to our support team within the time specified to make any changes or substitutions as this will greatly expedite the shipping of your order.

The rates will be as follows

Under 1 lb $11 US

1.1lb – 3lbs $15 US

3.1lb – 5lb $19 US

5.1lb – 10lb $25 US

If it is more then 10 lbs we will contact you with the rate.

These rates do not include fees or taxes. These rates also do not include brokerage fees. UPS will asses these.

Before you place your order, please be aware of your local customs laws concerning the shipment of dietary supplements. We cannot be held responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office.

You are fully responsible for all taxes, duties, tariffs and customs laws imposed on any of your SMARTbomb.com orders imported to your country.

We cannot be held responsible or accountable for any costs that you incur in relation to the processing of your international order. If an order is destroyed or seized, you will not receive a refund.

If an item is returned to us due to a customs related issue or brokerage problems, you will be billed a 5% restocking fee. In addition, your credit card will be charged the extra shipping costs incurred by SMARTbomb.com to retrieve our package. You will only be credited for merchandise when the package is returned to us in the same condition it was sent.

We indicate the contents of all packages as “Food Supplements-Not for Resale”. We cannot write “gift” on any packages.

OVERSEAS

Orders with destinations outside the United States are shipped via UPS. We can not ship to PO Boxes outside the United States.

Shortly after you place your order you will receive an email from our international customer support team. This email will include the price for shipping and detail the next steps in the process. You must respond to this email or your order will not be processed.

Since we do not ship international orders in partial shipments, your order will not ship until all items are in stock to ship the order as complete. As certain product lines take more fulfillment time than others, we will keep you informed through email with timely order status updates. Please respond to our support team within the time specified to make any changes or substitutions as this will greatly expedite the shipping of your order.

Before you place your order, please be aware of your local customs laws concerning the shipment of dietary supplements. We cannot be held responsible or accountable for any taxes, duties, tariffs or any quarantine fees or package warehousing fees assessed by your local customs office.

You are fully responsible for all taxes, duties, tariffs and customs laws imposed on any of your National Supplement Center orders imported to your country.

We cannot be held responsible or accountable for any costs that you incur in relation to the processing of your international order. If an order is destroyed or seized, you will not receive a refund.

If an item is returned to us due to a customs related issue, you will be billed a 5% restocking fee. In addition, your credit card will be charged the extra shipping costs incurred by National Supplement Center to retrieve our package. You will only be credited for merchandise when the package is returned to us in the same condition it was sent.

We indicate the contents of all packages as “Food Supplements-Not for Resale”. We cannot write “gift” on any packages.

In order to prevent fraud, we reserve our right to refuse to accept any orders that may seem suspicious in any way. Further, all international orders will be subject to verification at our discretion.

SHIPPING FAQ's

Special delivery instructions?
- Instructions such as preferred shipper (UPS or USPS) or signature required delivery should be entered by the customer in the "Street Address2" address field of the shipping address with asterisks.
- You may also email these to questions@nationalsupplementcenter.com or contact us at 1-800-369-1039 and we will be happy to put them on file for you.

Shipping to a P.O. Box in the U.S.?
- Your order would ship USPS at a flat rate of $7.99.
- Please choose the shipper appropriate to your shipping address so that we can process and ship your order quickly!

Business Address or Shipping to your workplace?
- Please include the company name or building name in your address. Also, don't forget important information like suite number, or floor number.

Expedited service (available in US only)?
- Please contact customer support at 1-800-369-1039 so we can help you make the best decision regarding this service.

Overseas Shipping?
- You would be contacted by our customer support team with shipping information.
- Phone number is required -- used for delivery purposes only.
- Unfortunately, we cannot ship overseas to P.O. box addresses.

RETURN POLICY
Within 20 days of receipt of your order, you may return any items for a full refund. All returned merchandise must be unopened in order to receive credit. Returns should be sent to:

NationalSupplementCenter.com
66 Morris Street
Morristown, NJ 07960
USA

Please note that we can process returns and refunds only for items purchased from NationalSupplementCenter.com

Back to About Us

COUPON POLICY
We understand that this can be a frustrating experience so we have described some common reasons that a coupon would be rejected at checkout.

Coupon expired and is no longer valid.

Coupon code as entered contains an error.

Order total falls below minimum amount for that particular coupon.

Order already contains another discount offer.

Discounts are not able to be combined.

Back to About Us

Privacy Statement for NationalSupplementCenter.com

NationalSupplementCenter.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices.

Relationship to Yahoo!:

As a Yahoo! Store merchant, NationalSupplementCenter.com's store is hosted on Yahoo! Orders are processed using Yahoo! Store's shopping cart. Yahoo! Store's servers capture IP address, browser type, and referring URL, which is transmitted by your browser.

In addition, certain personal and order information from registered Yahoo! users who access this store through Yahoo! Shopping may be provided to Yahoo!. This is disclosed to you during the checkout process. If you do not want Yahoo! to use this information, you can "sign-out" of Yahoo! before completing your order. Yahoo! may also use information from Yahoo! Store merchants in the aggregate.

Yahoo! Store uses cookies to facilitate the checkout process. If you choose to change your browser preferences to disable cookies, you will still be able to make purchases at our store but you will be limited in the number of items you can purchase at one time. In addition, Yahoo! Store provides tools for merchants, which utilize IP addresses, in order to enable us to see how customers shopped at our store.

Yahoo! Store uses secure servers to protect all of your personal information including your name, address and credit card information. As a Yahoo! Store, our Yahoo! Store enabled checkout process uses industry-standard SSL encryption to ensure the privacy and security of your information.

This site contains links to other sites. NationalSupplementCenter.com is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers.

Users may opt-out of receiving future mailings by sending us an email stating so.

If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number field.

Financial information that is collected is used to bill the user for products and services. All customer information received by NationalSupplementCenter.com is stored offline in a secure data environment.

We will not give, sell, rent, or loan any identifiable personal information to any third party.

Terms and Conditions (Disclaimers)

The content in the web sites linked to this Statement are intended only for residents of the United States and other jurisdictions where providing such information is lawful. All references to products or services apply in the United States only, no offer being made elsewhere. Others should contact us by our email link above to discuss special terms and conditions.

Access to and use of this site are subject to the following terms and conditions and all applicable laws. You may browse this site for personal entertainment and information. However, please do not distribute, modify, transmit or revise the contents of this site without our written permission. The contents of the sites which link to this Statement include copyright materials.

We make no warranties or representations about the accuracy or completeness of this site content or of the content of any site or sites linked to this site. Neither this web site nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content of this site or the content of any site or sites linked to this site.

Any communication or material you post or transmit to us over the Internet is, and will be treated as non-confidential and non-proprietary (except as provided in the Privacy Notice, below). By transmitting or posting any communication or material to these sites you agree that this web site or any of its affiliates may use your communication or material for any purpose, including reproduction, transmission, publication, broadcast and posting. We may not be able to respond to all messages posted to this site. Furthermore, do not post or transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law. We will remove any such statements.

All names, logos and marks appearing in this site, except as otherwise noted, are trademarks (service marks) owned or used under license by us or our affiliates in the geographies where they market products and services bearing such trademarks. The use or misuse of these trademarks or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. By entering this site you agree to respect the trademark, copyright and other protected intellectual property posted on this site or sites connected to it.

Any Testimonials referred to in this web site were volunteered by the makers without an offer of compensation. The results referred to in Testimonials may not be typical and others' results may vary

Any third-party materials to which links on these sites point, or which may be accessible through these sites, are the sole responsibility of those posting such materials; this web site and its affiliates do not endorse or adopt any information or claims contained in such third party sites.

We do not offer products or services for the purpose of diagnosis, prescription for, treatment of, or claims to prevent, mitigate or cure any disease, medical or psychological condition. The statements made on these web sites have not been evaluated by the Food and Drug Administration or any other governmental authority, unless otherwise specifically noted. Consumers are cautioned to read all labels and follow all directions. Persons with disease or other medical conditions, such as pregnancy, should consult with the physician of their choice before purchasing products or services.

We do not discriminate on the basis of any unlawful categorization. We provide services and/or products privately, with recipient's informed consent only.

If you have any questions please email us or call us toll free at 1-800-369-1039.